Sabrina Watson

Chief Experience Officer • CA DRE: 02075242

A chief experience officer (CXO) is an executive responsible for the overall experience of an organization’s products and services. As user experience (UX) is quickly becoming a key differentiator in the modern business landscape, the CXO is charged with bringing an [agent centric] experience business design to the boardroom and making it an intrinsic part of the company’s growth strategy and company culture. In the absence of a HR department, this C-level executive would be the go to for all things pertaining to “internal customer service” as well as “external client service” and experiences.

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